Hop on the bus and take a tour of some of Houston's Local PSAPs!
Tours are booked on a first come first served basis for each day.  Sign up sheets will be available at the information booth during the conference.

Monday, August 2
2:00pm - 4:00pm
The Cypress Creek EMS Communications Center  sponosred by 
                                                                                                                                

The Cypress Creek EMS Communications Center dispatches for 16 fire and EMS agencies in the unincorporated area surrounding Houston Texas. These agencies are combination paid and volunteer or volunteer departments.  The dispatch service area covers over 400 square miles of Harris County Texas and a population of over 1 million people.   We began operating in our new facility on April 1, 2009.  We currently dispatch about 50,000 calls per year.  We utilize UHF and 800 MHz radio systems.  It’s a great way to see how a group of volunteer agencies have pooled resources and created a state of the art communications facility.

Tuesday, August 3
1:00pm- 3:00pm
Houston Emergency Communications sponsored by
                                                                                                           

Approximately 9,000 emergency calls per day are processed at HEC. The volume of emergency calls can easily double during times of inclement weather or special City social/sporting events (e.g. Hurricanes Katrina and Rita (September/October 2005), National Basketball Association All Star Game (February 2006), Major League Baseball 2005 World Series (October 2005), Super Bowl XXXVIII (January 2004), Major League Baseball All-Star Game (July 2004)).

Wednesday, August 4
9:00am- 11:00am
Office of Emergency Management

Learn how Houston TranStar’s control room staff monitor and manage traffic 24 hours a day, 7 days a week—365 days a year.